As it's an S6 Edge there is no SD card so it shouldn't be an issue with mounting the disk (although it wouldn't make sense since the new files are in the same location as the old ones). I've also deleted the "Media Data" from the "Media Storage App" which emptied my gallery but on reboot didn't do a rescan (or at least didn't get any results). I've had a play around with all sorts of settings, cleared the cache partition, clicked "Show Hidden Files" in "My Files" and rebooted the phone several times but there still seems to be an issue. The screenshots below shows all the images that are currently in the Camera folder where only the top one appears in the gallery and only the top one is in the Images Category in "My Files". If I look in "My Files" I can see them but they do not appear in "Music Player" which means that all my alarm tones have been set back to their default tracks i.e. The same applies to the music files that I have.
S6 FOLDER ICON PNG INSTALL
If I install an app such as QuickPic all the images are displayed in there, both new and old however I cannot use this for sharing images to facebook etc so it's not ideal. It's almost like they are hidden from the gallery. If I look in "My Files" I can see that the old images are in the exact same location as the new photo that I've just taken. If I take new pictures on the camera, they appear in the gallery fine, but the old ones do not. I've done nothing out of the ordinary with my phone today so cannot identify what has happened. NOW, 2 weeks after I got a new phone IT HAS HAPPENED AGAIN! The images were there this morning and come this evening they have all disappeared from the gallery and again the music has disappeared.
S6 FOLDER ICON PNG SOFTWARE
However, 5 days later it happened again so I went back to Carphone Warehouse where I purchased the contract from and demanded a new phone as it had to be an issue with the phone as I couldn't find a record of it happening to anyone else and Samsung had already eliminated a software problem.
S6 FOLDER ICON PNG ANDROID
When it happened the third time I was getting pretty annoyed and took it to my local Samsung Repair Centre where they said it was a software problem and they would have to reinstall Android and it would be sorted. It then happened a second time a few days later and so I did another factory reset. The first time it happened I thought that it may have been a glitch so did a factory reset and everything was fine again (although it does take about 3 hours for me to get the phone just how I like it).
![s6 folder icon png s6 folder icon png](https://images-wixmp-ed30a86b8c4ca887773594c2.wixmp.com/i/e3c349bc-5897-4b1a-85a8-02a99880fd42/dehuach-29b8cea7-206b-41e6-bb6b-175ce7760548.png)
I can still see the files in the default file manager "My Files". I'm not sure what causes the photos and music to disappear as it seems to be totally random. I also have quite a lot of music on the phone which doesn't display in the "Music Player" anymore. I have a Samsung Galaxy S6 Edge (64GB) running Android Lollipop 5.0.2 which I've had since release day (April 10th 2015) and as the title mentions, there seems to be an issue in that my images are no longer displaying in the default gallery app.